I am a whiteboarding, pencil and paper, pixel moving, people talking, people understanding, product making, son of a gun.
I am not your traditional designer. I’ve worked my way through customer facing jobs, managed teams, rebooted my career into product owner roles and then eventually found design as a real way to solve major problems and actually help people. I am customer obsessed because I know first hand how bad design hurts humans and how good design can change people’s lives for the better.
Experience Design and Research. Major focus on exploratory UX research and Interaction Design for the “Berxi” brand.
Focused on bringing the customer voice into the design and implementation for Liberty Mutual’s core operations across all channels. Worked in Solaria Labs - innovation group bringing a gig economy app to market.
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